Skip to main content
Contributor
•
1 Message
Sunday, November 11th, 2018 1:39 AM
Closed
I have U-verse and movies on the Hallmark channels are choppy. Some will be that way through the entire movie and then others will start out ok but become choppy. Anyone else having this same issue? Only appears to happen with these 2 channels.
Questions
•
Updated
3 years ago
4.1K
5
Responses
Community Support
•
230.8K Messages
5 years ago
Hi @KellieP
That's pretty odd! Let's see if some basic troubleshooting can fix this for you. Use the Troubleshoot and Resolve Tool for more personalized options.
Aminah, AT&T Community Specialist
Contributor
•
1 Message
Hallmark is trying to fit their movies in a time slot with extra commercials, so they cut out “excess” frames, making the movie choppy.
Contributor
•
1 Message
4 years ago
I have same issue. No other channels have the choppy and voices are out of sync. Any update to this?
New Member
•
1 Message
3 years ago
Same problem with both choppiness of movies and sound lagging or out of sync... Choppiness seems to be answered in previous response. I corrected my sound lag problems on my Samsung smart TV. I we to Settings>Sound>Expert Settings>Digital Output Audio Delay. It was set to 100. I changed it to zero and voice is now synced. Hope this helps.
.
Related Conversations
Tags
No tags available
Not finding what you're looking for?
New to the AT&T Community?Start by visiting theCommunity How-To.
New to the AT&T Community?
Visit theCommunity How-To.
